Handling Customer Dissatisfaction like a Professional - The Starbucks Way - With the LATTE The following gives you an insight into how to effectively handle customer dissatisfaction and come out on top if you have messed up and want to work towards making things right and could not figure what to

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Nine Simple Rules to Run any Business Keep calm in the face of volatility. Keep good company. Keep your focus. Keep costs low. Keep employee incentives simple. Keep out of trouble. Keep your undervalued stock to yourself. Keep it small. Keep your reputation.

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How to Create a Disaster Plan for your Business Preparing for the worst can help minimize the risk. Here’s a small list of steps to prepare to best safeguard your business, if in case disaster strikes. Review insurance policies Insurance policies cover the cost of replacing damaged or destroyed

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Why when and how to use Brainstorming Sessions The purpose of any brainstorming session is to provide a task group with a wide range of ideas and angles around any given topic. Brainstorming is an effective tool to produces many distinct ideas or possible solutions to a problem in a very short time

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Small Business - Age old marketing strategies but still gold These age old but still relevant marketing strategies if used wisely could greatly benefit your small business. The following may be old but you can still mine gold. Promotional gifts Want to get a little extra bang for your buck at the

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