Handling Customer Dissatisfaction like a Professional - The Starbucks Way - With the LATTE The following gives you an insight into how to effectively handle customer dissatisfaction and come out on top if you have messed up and want to work towards making things right and could not figure what to

Read More Handling Customer Dissatisfaction like a Professional

Nine Simple Rules to Run any Business Keep calm in the face of volatility. Keep good company. Keep your focus. Keep costs low. Keep employee incentives simple. Keep out of trouble. Keep your undervalued stock to yourself. Keep it small. Keep your reputation.

Read More Nine simple rules to run any business

The Top Ten Business Books of the Decade 2005-2014 Capital, Thomas Piketty, 2014 What are the grand dynamics that drive the accumulation and distribution of capital? Questions about the long-term evolution of inequality, the concentration of wealth, and the prospects for economic growth lie at the

Read More The top 10 business books of the decade 2005-2014

We become what we think about Earl Nightingale Every strike brings me closer to the next home run Babe Ruth With will one can do anything. Samuel Smiles

Read More Think Positive to Succeed