Handling Customer Dissatisfaction like a Professional - The Starbucks Way - With the LATTE The following gives you an insight into how to effectively handle customer dissatisfaction and come out on top if you have messed up and want to work towards making things right and could not figure what to

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Nine Simple Rules to Run any Business Keep calm in the face of volatility. Keep good company. Keep your focus. Keep costs low. Keep employee incentives simple. Keep out of trouble. Keep your undervalued stock to yourself. Keep it small. Keep your reputation.

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