Business Consulting 101 - Handling Customer Dissatisfaction like a Professional

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Handling Customer Dissatisfaction like a Professional - The Starbucks Way - With the LATTE The following gives you an insight into how to effectively handle customer dissatisfaction and come out on ... more

Business Consulting 101 - Nine simple rules to run any business

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Nine Simple Rules to Run any Business Keep calm in the face of volatility. Keep good company. Keep your focus. Keep costs low. Keep employee incentives simple. Keep out of trouble. Keep your ... more